refund policy

Refund policy:

All our products are produced for you to avoid overproduction and thus waste. Our products are therefore non-returnable! So please look at the size chart BEFORE you order!

According to Article 16(c) and (e) of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, you cannot be offered a right of withdrawal for:

1. the supply of goods made to the consumer's specifications or significantly personalised;
2. sealed goods whose seal has been broken after delivery and which are therefore not suitable for return for reasons of health protection or hygiene,

therefore, Printful (producer of the goods) reserves the right to refuse returns at its sole discretion.

The English language version governs this Policy and its interpretation, regardless of any translations made for any purpose.

Claims for misprinted/damaged/faulty items must be submitted within 30 days of product receipt. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims that are considered to be an error on our part will be at our expense.

To make a claim for the above reasons please email: DippyClothingDE@gmail.com. We will then take care of the problem as soon as possible.

Wrong address

If you provide an address that the courier considers insufficient, the shipment will be returned to our facility. You will be responsible for the cost of re-delivery once we have confirmed an updated address (if any). So make sure you enter your address correctly.